The Trim Connection takes every precaution to protect our users’ information. When users submit sensitive
information via the website, your information is protected both online and offline.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or
social security number), that information is encrypted and is protected with the best encryption software in the
industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when
you are just ‘surfing’.
What is SSL?
Short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the
Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection. Both
Netscape Navigator and Internet Explorer support SSL, and many Web sites use the protocol to obtain
confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection
start with https: instead of http:.
Another protocol for transmitting data securely over the World Wide Web is Secure HTTP (S-HTTP). Whereas SSL
creates a secure connection between a client and a server, over which any amount of data can be sent securely,
S-HTTP is designed to transmit individual messages securely. SSL and S-HTTP, therefore, can be seen as
complementary rather than competing technologies. Both protocols have been approved by the Internet
Engineering Task Force (IETF) as a standard.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect
user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who need the information to perform a specific job (for example, our
billing clerk or a customer service representative) are granted access to personally identifiable information. Our
employees must use password-protected screen-savers when they leave their desk. When they return, they must
re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on
our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are
notified and/or reminded about the importance we place on privacy, and what they can do to ensure our
customers’ information is protected. Finally, the servers that we store personally identifiable information on are
kept in a secure environment, behind a locked cage.
If you have any questions about the security at our website, you can send an email to